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California Office of the Patient Advocate
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“Love this place. I’ve been coming here for 23 years. Most efficient healthcare operation I’ve ever seen. ❤️”
“I was met with a smile and a "good morning" before taking my blood work. Very respectful.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”
“Dr. Sovilj has been my primary care physician for over ten years and her professionalism, attention to detail and diligence continue to amaze me. She does not miss a beat - always and I do mean always a step ahead of any problem. I am forever grateful. Thank you Dr. Sovilj.”