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California Office of the Patient Advocate
“Thank you Dr. Davis for your fine service, compassionate care and encouragement along the way. ”
“Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. ”
“I had Gastric Bypass Surgery by Dr. Zerey and a hysterectomy by Dr. Raphael. Both procedures went very well. I received excellent care by both doctors and their staff. Your clinic is very caring in making sure I was taken care of. I am very blessed to have Sansum in my life.”
“Sansum rocks. Great docs and staff, friendly, very accessible and highest quality care. I've been scolded at, ignored, treated like a hypochondriac, and gotten terrible care elsewhere. Never, ever had a problem at any of the Sansum clinics! I had a really serious problem 2 months ago. Got in to see 4 specialists and traded emails with another all within just a few days! Special kudos to Drs Berger, Young, and Fante! First class and great attitudes.”
“If it weren't for Dr. Wilmanns and the whole internal medicine staff at Sansum Clinic, I wouldn't be here. She takes the time to listen, she's always very responsive, and she's one of my favorite people. She cares, and it really shows. I've never had a poor experience. She listens, that's what's important.”