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California Office of the Patient Advocate
“I’ve had a lot of broken bones in recent years and Dr. Scheib and his wonderful staff make sure that I get seen by all the right specialists and are always there if I need anything or have any questions. He has become much more than just a doctor to me – when my husband passed away six months ago, Dr. Scheib was there for me and would call to make sure I was doing okay. In this day and age, this type of personal patient care is very rare and I definitely realize how blessed I am to have a wonderful doctor like Dr. Scheib as my physician!”
“Thank you for your excellent, compassionate care during a very challenging and trying time. This community is blessed to have health care that is top of the mark.”
“A special thanks to Dr. Carin Craig. She is always a great listener and she always responds with additional helpful advice. Everything is always handled with professionalism and with great courtesy.”
“Jacqueline Gaytan, receptionist is always friendly, welcoming and polite. She is an outstanding representative of Sansum Clinic. Also Roberto Gurman, Medical Assistant, is always courteous and professional. Thank you for the great health care service.”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”